Privacy Policy

1. Who we are

SuaveAutomations is a digital agency based in the United Kingdom. We build websites, apps, automations, chatbots and digital marketing systems for businesses.

Our website address is: suaveautomations.com

For any privacy-related questions, contact us at: suaveautomations@gmail.com

2. What data we collect

When you use the contact form on our website, we collect the following personal information:

• Your name
• Your email address
• The service you are interested in
• Any information you include in your message

We do not collect any other personal data. We do not use cookies for tracking, advertising or analytics purposes.

3. How we use your data

We use the information you submit through our contact form solely to:

• Respond to your enquiry
• Discuss your project requirements
• Provide the services you have requested

We will never use your data for marketing purposes without your explicit consent. We will never sell, share or rent your personal data to any third parties.

4. Legal basis for processing

Under the UK GDPR, we process your personal data on the basis of legitimate interests — specifically, to respond to enquiries from potential clients — and on the basis of contractual necessity when delivering services to existing clients.

5. Third-party services

We use the following third-party services to operate our website:

• EmailJS — used to deliver contact form submissions to our email inbox. Your form data passes through EmailJS servers. View their privacy policy at emailjs.com
• Netlify — used to host this website. View their privacy policy at netlify.com

These services are GDPR-compliant and we have no control over the data they collect independently as part of their own operations.

6. How long we keep your data

We retain contact form submissions in our email inbox for up to 2 years, or until you request deletion. If we enter into a contract with you, we may retain relevant communications for up to 6 years in line with UK legal requirements.

7. Your rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data
• Right to restrict processing — you can ask us to limit how we use your data
• Right to object — you can object to our processing of your data
• Right to portability — you can request your data in a portable format

To exercise any of these rights, please contact us using the details below. We will respond within 30 days.

8. Complaints

If you believe we have handled your data incorrectly, you have the right to lodge a complaint with the UK's data protection authority:

• Information Commissioner's Office (ICO)
• Website: ico.org.uk
• Helpline: 0303 123 1113

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: